Effective Date: September 3, 2026
Frozen Trans LLC (“Frozen Trans,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and handle information submitted through our website, including information provided for SMS communications.
By using our website or submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us through our website, including:
Name
Email address
Phone number
Information submitted through contact or inquiry forms
SMS communication preferences and consent
Any additional information you choose to provide when contacting Frozen Trans LLC
We collect this information only when necessary to respond to inquiries, communicate with customers, provide requested services, and manage our business communications.
Information collected through our website may be used to:
Respond to questions, requests, and inquiries
Communicate with customers regarding requested services
Provide customer support
Send SMS communications when the customer has voluntarily provided consent
Maintain records of customer communications
Improve our website and customer experience
Comply with applicable legal or regulatory requirements
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
Phone numbers obtained as part of the SMS consent process will not be sold, rented, or shared with third parties for marketing purposes.
SMS consent is voluntary. Customers are not required to consent to SMS communications in order to submit an inquiry through our website.
If you do not wish to receive SMS messages from Frozen Trans LLC, simply leave the SMS consent checkbox unchecked when submitting our online forms.
Phone numbers and consent information obtained through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
By voluntarily selecting the SMS consent checkbox on one of our online forms, you agree to receive text messages from Frozen Trans LLC in accordance with these SMS Terms & Conditions.
If you have consented to receive text messages from Frozen Trans LLC, you may receive messages related to:
Conversational communications
Responses to inquiries or requests submitted to Frozen Trans LLC
Customer service and support communications
SMS messages will be related to communications between you and Frozen Trans LLC.
Message frequency may vary depending on your interactions with Frozen Trans LLC.
You may receive up to 5 SMS messages per week regarding conversational communications.
Standard message and data rates may apply depending on your mobile carrier and service plan.
Charges may vary depending on your carrier and whether messages are sent or received domestically or internationally. Frozen Trans LLC is not responsible for charges imposed by your mobile service provider.
You may opt in to receive SMS communications from Frozen Trans LLC by:
Submitting an online form and voluntarily checking the SMS consent checkbox.
The SMS consent checkbox is optional and is not required in order to submit a contact form, request information, or communicate with Frozen Trans LLC.
You may opt out of receiving SMS messages from Frozen Trans LLC at any time.
To opt out, reply:
STOP
to any SMS message you receive from us.
After requesting to opt out, you will no longer receive SMS communications from Frozen Trans LLC unless you subsequently provide consent again.
You may also contact Frozen Trans LLC directly and request removal from our SMS messaging list.
If you experience any issues with our SMS communications or require assistance, reply:
HELP
to any SMS message you receive from Frozen Trans LLC.
You may also contact us directly:
Phone: (865) 312-0779
Email: info@frozentransllc.net
By opting in to receive SMS communications from Frozen Trans LLC, please understand that:
Message and data rates may apply.
Message frequency may vary.
You may receive up to 5 SMS messages per week.
You can opt out at any time by replying STOP.
For assistance, reply HELP.
You may also contact Frozen Trans LLC directly for assistance.
SMS consent is optional and is not required to submit our online forms.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
Frozen Trans LLC does not sell your personal information.
We may disclose personal information only when reasonably necessary to:
Operate and maintain our business and website
Provide services requested by you
Work with service providers that assist us in operating our business
Comply with applicable laws, regulations, court orders, or legal obligations
Protect the rights, property, or safety of Frozen Trans LLC, our customers, or others
As stated above, mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
Frozen Trans LLC takes reasonable administrative and technical measures to protect the personal information submitted through our website.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.
Our website may contain links to third-party websites or services.
Frozen Trans LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.
Frozen Trans LLC may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or website functionality.
Any updates will be posted on this page with an updated effective date.
We encourage visitors to review this Privacy Policy periodically.
If you have questions regarding this Privacy Policy, SMS communications, your personal information, or our privacy practices, please contact:
Frozen Trans LLC
Phone: (865) 312-0779
Email: info@frozentransllc.net
For SMS assistance, reply HELP to any message from Frozen Trans LLC.
To stop receiving SMS messages, reply STOP at any time.
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